Friday, April 15, 2011

The Laptop Graveyard

In one of the dark corners of the warehouse is (what I call) the Laptop Graveyard. This is where laptops go to die -- well, maybe.

Sunday, April 3, 2011

A moment of sympathy for the user

This Thursday one of the staff members asked me to help a customer who had purchased a laptop several weeks prior and was having ongoing difficulties with his wireless card. The customer eventually arrived on a bicycle, bearing the offending device. He seemed to be naturally pretty tightly wired, and having spent the previous evening attending Windowless Wednesdays only to encounter another problem shortly thereafter, his patience was strained.